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Tuesday 25 June 2013

Research Report The Business Traveler - US - June 2013


The most successful travel providers will provide travelers with cost incentives and tools that give them home-like comfort while on the road. Nowadays, many travelers are on the road primarily for short-stay conferences and seminars. However, there are still more engaged travelers who not only take business trips for a wider variety of reasons, but also depend on travel for their livelihood. The industry should look to the needs and preferences of these individuals to determine how to better service all types of business travelers.




Table of Content

Scope and Themes
What you need to know
Definition
Data sources
Sales data
Consumer survey data
Advertising creative
Abbreviations
Terms

Executive Summary
The market
Domestic business travel expected to pick up 2015-17
Figure 1: Total U.S. domestic business travel spending, at current prices with best- and worst-case scenarios, 2007-17
The consumer
Business travelers most likely to attend conferences and seminars
Figure 2: Reasons for business travel in the last three years, March-April 2013
Restaurant and hotel employees the most likely to influence business travel choices
Figure 3: How customer service impacts airline, hotel, car rental, and restaurant choices, March-April 2013
Business travelers want the comforts of home, the tech-savvy way
Yet, many business travelers still see the benefits of “switching off”
Figure 4: Opinions about taking a break from the internet, business flyers vs. all, October 2011-November 2012
What we think

Issues and Insights
Who travels for business, and why
The issues
The implications
How business travelers book their trips
The issues
The implications
What business travelers want from an airline
The issue
The implications
What business travelers want from hotels
The issues
The implications
What business travelers want from restaurants
The issue
The implications
What business travelers want from car rentals
The issue
The implications

Trend Application
Inspire trend: Life Hacking
Inspire trend: Creative Class
Mintel Futures: Human




Market Size and Forecast—Business Travel
Key points
Domestic business travel spending to increase through 2017
Figure 5: Total U.S. domestic business travel spending, at current prices, 2007-17
Figure 6: Total U.S. domestic business travel spending, at inflation-adjusted prices, 2007-17
International business travel spending also rising, but to lesser extent
Figure 7: Total U.S. international business travel spending, at current prices, 2007-17
Figure 8: Total U.S. international business travel spending, at inflation-adjusted prices, 2007-17
Fan chart forecasts
Figure 9: Total U.S. domestic business travel spending, at current prices with best- and worst-case scenarios, 2007-17
Figure 10: Total U.S. international business travel spending, at current prices with best- and worst-case scenarios, 2007-17


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